Hauntie Support

Questions, a bug, or a case you’re stuck on? Write to gadam@point13.games. We usually reply within a few days.

Is Hauntie free on Android?

Yes. Every case in Hauntie for Android is free to play.

Are the stories real?

No. Every case in Hauntie is fiction. The ghosts, characters and events are invented. Real places are used only as settings, and no case is based on a real person or a real death.

I’m stuck on a question

Tap the ghost’s portrait to see the question, then open the hints. They point you to where the answer is on the phone.

How do I start a case again?

Open the solved case and tap Play again. To reset every case at once, use Settings → Delete My Data.

Will I lose my progress?

Progress is saved on your device. It stays when you close or update the app, but it is removed if you uninstall the app or use Delete My Data.

How do I delete my data?

Settings → Delete My Data erases your progress and ratings on your device and asks us to delete your usage data within 30 days. See the Privacy Policy for details.